Referral Management Solutions

Simplify healthcare processes by capturing data from documents, automatically classifying them, and routing them to your HIS

Optimize Your Document Life Cycle

Transform the time-intensive task of manually processing documents into a fast and effective automated routine with CP-1’s OCR and machine learning system. CP-1 can classify, organize, separate, and extract, even taking care of exception handling. CP-1 enables healthcare organizations to streamline their paper-based business process by capturing information from documents, automatically classifying them, and routing documents, along with extracted patient data to health information management systems.

Healthcare Organizational Benefits

Modern healthcare is stuck in two worlds—the digital world and the analog world. Unfortunately, it will be a while before analog paperwork phases out completely. Transform the time-intensive task of manually processing documents into a fast and effective automated routine with CP-1’s OCR and machine learning system.

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Improve Patient Care

Get real time notifications of process blocks for immediate action that reduce patient wait times.

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Lower Overall Costs

Cut down on fax machines and amount of staff needed to run the traditional referral system.

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Reduce Document Errors

CP-1 automatically detects when there is a discrepancy between documents and patient information.

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Improve Patient Confidentiality

Get detailed audit trails to find when a document has gone into the system, and who has accessed it and what actions happened to it.

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Improve Staff Workflow

Appointments are booked faster with clear documentation and less repeats from failed faxes, improving document flow and communication.

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Automate Document Handling

Automatically send, receive, and accept referrals from any system or application via secure print, fax and email.

Platform Features

The next-generation document capture and data processing platforms

Capture

Business Rules

Collaborate

Reporting

How It Works

A few steps to automate your healthcare business process

1

Create

2

Send

3

Receive

4

Deliver

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Data Capture and Creation

Patient referral and documents are captured and enter the process from a variety of methods and sources (desktop scanning, network folders, connected apps, email, fax systems, file import, MFPs).

Optical Character Recognition is used on the document, with all eligible data values being stored in the database. CP-1 uses the database and compares the document’s content to automatically identify the information.

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Secure Data Transfer

Referrals are sent via InfinitySend or Fax. InfinitySend allows automatic data capture of information from the referring physicians into the hospital EHR system without the need for OCR or complex data capture software.

The data is captured and delivered securely to the hospital when the physician’s office simply “prints” the referral document using a Universal Print Driver. CP-1's InfinitySend technology is simple to deploy without the need for user training.

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Data Classification and Verification

CP-1 uses the database and compares the document’s content to automatically identify the information. Referrals to be reviewed, consulted, assigned, and tracked in CP-1. Based on the document type, the system lifts field-level and line-item data without templates, anchors, keywords, or zones.

Users can verify and correct any unclear or missing data values from any referral. Patients can be booked via telephone, SMS, and email. Reminders are sent via SMS notification or email.

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Data Validation and Reporting

CP-1 sends the data to your EMR as PDFs, HL7, XML, or text. Patient data and documentation is then exported to the desired system, or repository.

Generate reports to see real time insights and visibility into your referral process workflow. Visibility reporting allows for recording of valuable analytics that measure performance and provide more information for extraction accuracy.

Schedule a Live Demo

We want to put ourselves in your shoes and understand your challenges as you see it. Schedule a FREE no obligation pre-consultation call now and see how we can work together to meet your unique business challenges.

Customer Stories

Learn how healthcare organizations across the world are using CP-1 to continuously simplify their business processes. The customer success stories below are just some of our healthcare trailblazers who are succeeding with CP-1.

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Mackenzie Health

Mackenzie Health transforms their diagnostic image process.

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St. Mary's General

St. Mary's General Hospital brings efficiency to report distribution.

Start Your Digital Transformation Journey

Enable secure data capture and automated workflows for all your business processes